TERMS & CONDITIONS OF USE AND SALE

CaseJunction.com

Welcome to CaseJunction.com. These Terms & Conditions govern your access to and use of our website, including browsing, purchasing products and using any services offered through the website.

By accessing, browsing or placing an order on CaseJunction.com, you acknowledge that you have read, understood and agreed to these Terms & Conditions, together with our Privacy Policy, Shipping & Delivery Policy and Warranty, Returns & Product Disclaimer Policy.

If you do not agree with these terms, please discontinue using the website.

1. DEFINITIONS & GENERAL INFORMATION

The terms used in these Terms & Conditions shall have the following meanings:

"CaseJunction", "we", "us" or "our" refers to the owner and operator of CaseJunction.com, having its business operations in Mumbai, Maharashtra, India.
"Website" refers to CaseJunction.com and its associated pages, content and services.
"You", "your" or "customer" refers to any individual or entity accessing, browsing or purchasing products through our website.
"Products" refers to mobile cases, tempered glass, screen protectors, camera lens protectors and other mobile accessories offered for sale through CaseJunction.com.

These Terms & Conditions apply to all visitors, customers and users of the website.

2. WEBSITE USAGE

The content of this website is provided for general information, product discovery and online shopping purposes.

By using this website, you agree:

To use the website only for lawful purposes.
Not to misuse, disrupt or interfere with the website's functionality or security.
Not to attempt unauthorised access to any part of the website, server or associated systems.
Not to use the website for fraudulent activities or unauthorised transactions.
Not to upload or transmit malicious software, harmful code or misleading information.
To provide accurate and complete information when placing orders or contacting us.

We reserve the right to restrict, suspend or terminate access to the website where misuse, fraudulent activity or violation of these terms is identified, subject to applicable law.

3. PRODUCT INFORMATION & DESCRIPTIONS

CaseJunction makes reasonable efforts to ensure that product descriptions, specifications, images, prices and other information displayed on the website are accurate and up to date.

However:

Product images are provided for illustration and product identification purposes. Actual product appearance may vary slightly due to lighting, photography, display settings or manufacturing variations.
Product specifications, materials, dimensions, colours and features may be updated by manufacturers from time to time.
Certain product features may vary depending on the smartphone model or version.
Customers are responsible for checking product compatibility and specifications before placing an order.
Any product-related information should be read together with the applicable product description and specifications.

We reserve the right to correct errors, inaccuracies or omissions and update product information without prior notice.

4. PRODUCT COMPATIBILITY & CUSTOMER RESPONSIBILITY

Our products are designed for specific smartphone models and accessories.

Customers are responsible for selecting the correct product and verifying compatibility before completing their purchase.

CaseJunction shall not be responsible for issues arising solely from selecting an incorrect device model or purchasing an incompatible product based on incorrect information supplied by the customer.

If you are unsure about compatibility, we recommend contacting our customer support team before placing your order.

5. PRICING, CURRENCY & PAYMENT

All product prices and applicable charges will be displayed on the website or at checkout.

Prices are subject to change without prior notice.
The final payable amount will be displayed during checkout before order confirmation.
Applicable shipping charges, taxes and other fees may vary depending on the destination country.
International customers may be required to pay customs duties, import taxes, VAT, GST or other charges imposed by their respective countries.
Unless expressly stated otherwise at checkout, such import charges are the responsibility of the customer.
Orders are subject to successful payment authorisation and verification.

We use available third-party payment gateways and payment service providers to process transactions.

CaseJunction does not directly store customers' complete payment card details unless expressly stated in the applicable payment arrangement.

6. ORDER PLACEMENT & ACCEPTANCE

Placing an order through CaseJunction.com constitutes an offer to purchase the selected products.

An order confirmation or payment acknowledgement does not necessarily mean that the order has been finally accepted for fulfilment.

We reserve the right to review, verify, accept or decline an order where reasonably necessary, including circumstances involving:

Product unavailability or stock limitations.
Incorrect pricing or product information.
Suspected fraudulent or unauthorised transactions.
Incorrect or incomplete customer information.
Delivery restrictions or logistical limitations.
Payment verification issues.
Violation of our policies or applicable laws.

If a paid order is cancelled by CaseJunction, the applicable amount paid for the cancelled order will be refunded in accordance with our refund process and applicable law.

Delivery Estimates

International orders generally have an estimated delivery time of 7–15 business days after dispatch, depending on the destination, courier partner and customs clearance.

Order processing and dispatch generally require 2–3 business days after successful order confirmation and payment.

All delivery timelines are estimates and are not guaranteed delivery dates.

Actual delivery may be affected by customs procedures, weather conditions, courier operations, public holidays and other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping addresses and contact information.

For complete details, please refer to our Shipping, Delivery & Order Policy.

8. CUSTOMS DUTIES & IMPORT REGULATIONS

International shipments may be subject to import duties, customs charges, VAT, GST or other taxes imposed by the destination country.

Such charges are determined by the relevant customs authorities.
Unless expressly stated otherwise at checkout, the customer is responsible for applicable import duties and taxes.
Customers are responsible for complying with the import regulations of their respective countries.
Customs authorities may require additional documentation or information before releasing a shipment.

CaseJunction is not responsible for delays resulting from customs inspections, clearance procedures or customer failure to complete required import formalities.

9. RETURNS, REFUNDS & WARRANTY

All returns, refunds, replacements and warranty claims are governed by our separate Warranty, Returns & Product Disclaimer Policy.

Customers are encouraged to review that policy before placing an order.

The applicable conditions may vary depending on the product category, international destination, condition of the product and the specific warranty offered.

Nothing in these Terms & Conditions is intended to restrict any mandatory consumer rights or remedies available under applicable law.

10. ORDER CANCELLATION

Customers wishing to cancel an order should contact CaseJunction Customer Support as soon as possible.

Cancellation requests may be accepted before the order is processed for dispatch.
Once an order has been packed or handed over to the courier, cancellation cannot be guaranteed.
Dispatched orders may be subject to the applicable return procedure.

CaseJunction also reserves the right to cancel orders for legitimate business, operational, legal or security reasons.

Refunds for eligible cancellations will be processed according to our applicable refund procedures.

11. INTELLECTUAL PROPERTY & COPYRIGHT

Unless otherwise stated, all content available on CaseJunction.com is owned by, licensed to or lawfully used by CaseJunction.

This includes, but is not limited to:

Website design and layout.
Logos and branding elements.
Text, descriptions and written content.
Graphics, photographs and product presentation.
Website structure and visual elements.
Marketing materials and other original content.

Unauthorised copying, reproduction, distribution, modification, publication or commercial use of website content without prior written permission is prohibited.

All rights not expressly granted are reserved by the respective rights holders.

12. THIRD-PARTY BRANDS & TRADEMARKS

CaseJunction offers products from various leading brands and trusted manufacturers.

All brand names, logos, trademarks, product names and registered marks displayed on this website remain the property of their respective owners.

Their appearance on CaseJunction.com is intended for product identification, compatibility information and commercial representation of the relevant products.

Unless expressly stated, CaseJunction does not claim ownership of third-party trademarks or represent itself as an official manufacturer or authorised representative of any brand.

References to smartphone manufacturers and device models are used solely to identify product compatibility.

13. THIRD-PARTY WEBSITES & SERVICES

Our website may contain links to third-party websites, payment gateways, courier services or other external platforms for customer convenience.

These external websites and services are operated independently of CaseJunction.

We do not control or guarantee the accuracy, security, availability or content of third-party websites.

Customers accessing external websites or services do so at their own discretion and subject to the respective third party's terms and privacy policies.

14. USER CONTENT & COMMUNICATION

If you submit reviews, feedback, suggestions, photographs or other content to CaseJunction, you confirm that:

The submitted content is accurate to the best of your knowledge.
You have the necessary rights or permissions to submit such content.
The content does not violate any third-party rights or applicable laws.
The content is not fraudulent, abusive, misleading or unlawful.

By submitting content for publication, you grant CaseJunction permission to use, reproduce and display that content for relevant website, customer communication and promotional purposes, subject to applicable law and privacy requirements.

We reserve the right to moderate or remove inappropriate content where reasonably necessary.

15. PRIVACY & PERSONAL INFORMATION

Your privacy is important to us.

Personal information collected during website browsing, account registration, order placement or customer support interactions will be handled in accordance with our Privacy Policy.

By using CaseJunction.com, you acknowledge that your information may be processed for purposes such as:

Order processing and fulfilment.
Payment verification.
Shipping and delivery.
Customer support.
Fraud prevention and security.
Legal and regulatory compliance.
Other purposes disclosed in our Privacy Policy.

Where necessary, relevant information may be shared with payment processors, courier partners and service providers to fulfil your order.

16. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, CaseJunction shall not be responsible for indirect, incidental, special or consequential losses arising from the use of this website or products purchased through it.

This includes losses arising from:

Temporary website unavailability or technical interruptions.
Third-party service disruptions.
Courier delays or delivery interruptions.
Unauthorised access arising from circumstances beyond our reasonable control.
Product misuse or improper installation.
Circumstances outside our reasonable control.

Nothing in these Terms & Conditions shall exclude or limit any liability, statutory obligation or consumer remedy that cannot legally be excluded or limited under applicable law.

17. FORCE MAJEURE

CaseJunction shall not be considered in breach of these Terms & Conditions where performance is delayed or prevented by circumstances beyond its reasonable control.

Such circumstances may include natural disasters, extreme weather, fire, war, civil disturbances, government restrictions, strikes, epidemics, transportation disruptions, customs restrictions, internet or telecommunications failures and other unforeseen events.

We will make reasonable efforts to minimise disruption and resume affected services as soon as reasonably possible.

18. MODIFICATIONS TO WEBSITE & TERMS

CaseJunction reserves the right to modify, update or discontinue any website feature, product listing, service or content from time to time.

We may also revise these Terms & Conditions to reflect changes in business operations, legal requirements, website functionality or services.

Updated terms will be published on CaseJunction.com.

Continued use of the website after an update will be subject to the revised terms, to the extent permitted by applicable law. Changes will not retrospectively remove rights or remedies already accrued to customers.

19. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to mandatory consumer protection laws and the jurisdiction of competent authorities, courts having jurisdiction in Mumbai, Maharashtra, India shall have jurisdiction over disputes arising from the use of CaseJunction.com and transactions conducted through the website.

For international customers, nothing in this clause is intended to override mandatory consumer protection rights or legal protections available under the laws applicable in their country of residence.

20. SEVERABILITY

If any provision of these Terms & Conditions is determined to be invalid, unlawful or unenforceable by a competent authority, the remaining provisions shall continue to remain in effect to the extent permitted by applicable law.

21. CONTACT INFORMATION

For questions, concerns or assistance regarding these Terms & Conditions, orders, products or website usage, please contact us:

CaseJunction Customer Support

Email: support@casejunction.com
Phone / WhatsApp: +91 7777063121
Website: https://casejunction.com
Business Location: Mumbai, Maharashtra, India

We will make reasonable efforts to assist with your queries and provide appropriate support.