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PRIVACY POLICY

CaseJunction.com

At CaseJunction.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products.

1. INFORMATION WE COLLECT

We may collect the following information:

  • Name, email address and contact number.

  • Billing and shipping address, including country and postal code.

  • Order details, purchase history and transaction references.

  • Payment status and relevant transaction information.

  • Device information, IP address, browser details and website activity.

  • Information voluntarily provided through customer support, enquiries or feedback.

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • Processing and fulfilling orders.

  • Arranging shipping, delivery and customs clearance.

  • Processing payments, refunds and cancellations.

  • Providing customer support and resolving complaints.

  • Improving our website, products and shopping experience.

  • Sending promotional offers and product updates where permitted.

  • Preventing fraudulent transactions and maintaining website security.

  • Complying with applicable legal and regulatory requirements.

3. SHARING OF INFORMATION

We do not sell your personal information to third parties.

However, we may share necessary information with trusted service providers, including:

  • Payment gateways and payment processors.

  • Courier and international logistics partners.

  • Website hosting and e-commerce service providers.

  • Analytics and marketing service providers.

  • Customs, government and regulatory authorities where legally required.

Such information is shared only as reasonably necessary for business operations, service delivery or legal compliance.

4. INTERNATIONAL DATA TRANSFERS

CaseJunction operates from India and serves customers in multiple countries.

To process international orders, customer information may be transferred to or accessed by service providers in India and other countries for payment processing, shipping, customs clearance and customer support.

We take reasonable steps to protect personal information and handle international transfers in accordance with applicable privacy and data protection laws.

5. COOKIES & WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • Improve website functionality.

  • Remember customer preferences.

  • Analyse website traffic and performance.

  • Understand customer interactions.

  • Support advertising and marketing activities where permitted.

You may manage or disable cookies through your browser or available website cookie settings. Disabling certain cookies may affect website functionality.

Where legally required, we will obtain consent before using non-essential cookies.

6. DATA SECURITY & RETENTION

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.

We retain personal information only for as long as necessary to fulfil orders, provide services, meet legal obligations, resolve disputes and maintain business records.

No electronic transmission or storage system can be guaranteed to be completely secure.

7. YOUR PRIVACY RIGHTS

Depending on your country and applicable privacy laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information, subject to legal requirements.

  • Withdraw consent where applicable.

  • Opt out of promotional communications.

  • Object to or restrict certain types of data processing where legally available.

To exercise these rights, please contact us using the details provided below.

8. MARKETING COMMUNICATIONS

We may send promotional emails or updates about new products, special offers and other relevant information where permitted by law.

You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting our support team.

Essential communications relating to orders, payments, shipping and customer support may still be sent.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites and services.

CaseJunction is not responsible for the privacy practices or content of external websites. Customers are encouraged to review the privacy policies of those websites before sharing personal information.

10. POLICY UPDATES

CaseJunction reserves the right to update this Privacy Policy from time to time to reflect changes in our business operations, website features or applicable laws.

Any updates will be published on this page with the revised effective date.

We encourage customers to review this policy periodically.

11. CONTACT US

For questions, concerns or requests relating to your personal information and privacy, please contact us:

CaseJunction Customer Support

We will review and respond to privacy requests in accordance with applicable laws.

CaseJunction.com

From India to the World. Premium Protection. Worldwide Connections.

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